In today‘s dynamic environment, every industry is facing an uphill task to bring the smile on the face of customer. If one follows the basic standard of ISO 9001 and practices from core of heart then not only the smile on each and every customer will be restored back but also the industry can gain a lot of monetary benefits and in the long run it will be happily placed as one of the front runner in its segment. As ISO 9001 is completely focused on process approach and entirely brings the onus on the top management of respective organization. With the adaptation of this standard, the organization is going to get the minimum following.
- Customer Focus
- Involvement of People
- Process Approach
- System Approach to Management
- Continual Improvement
- Factual approach to decision making
- Mutual beneficial supplier relationship
- Measurable objectives for process as well as for process owners.
One can see that with the above listed benefits, an organisation can transform itself from any position to almost top position with in small period of time. Above all, this basic standard is the gateway to the other international standards and is completely compatible with those standards like, ISO 14001/18001/TS 16949 etc.